Skip to content
Close
LOGIN
SEARCH
CONTACT
PHONE HOTLINE: +44 333 344 3201E-MAIL: sales@controllabs.co.uk
Get In Touch
PHONE HOTLINE: +44 333 344 3201E-MAIL: sales@controllabs.co.uk
Get In Touch
Module & Plugin Development

Module & Plugin Development

The Premier Software Development Partner For Audio Visual Manufacturers And Technology Intergrator’s Across The Globe

Design-04

Recognized globally as a leading developer of commercial automation system apps, drivers, modules, and plugins. Our unparalleled expertise enables us to create cutting-edge third party integration solutions that significantly enhance the functionality and compatibility of our clients’ products.

[ControlLabs] is the premier provider of specialised software development and professional services for the Audio Visual industry. We develop custom drivers, plug-ins, and modules tailored specifically for hardware manufacturers, alongside technology integrators within the commercial audiovisual and IT sectors.

All of our drivers are built in-house by our team of expert control system programmers and software developers. Our programmers are AV industry veterans, bringing over 50 years of experience in programming, deploying and supporting commercial automation systems across the globe.

With decades of experience and a deep understanding of the latest control technologies, our team is well-prepared to tackle even the most complex integration projects. We take pride in delivering high-quality software solutions that meet the unique requirements of today’s manufacturers, further ensuring their success in the market. We provide clients the software they need to drive their products to market including; modules, drivers, and other custom software solutions such as mobile applications.

Our Services

4-1-1
Custom Module, Plugin, Driver DevelopmentDevelopment of specialist commercial automation system apps, drivers, modules and plugins for the global audio visual industry. 
firmware-1
Firmware Customization and UpdatesProviding clients with year-round service to ensure their modules and drivers stay current, optimised, and seamlessly aligned with evolving system requirements and standards.
2-1-1
Support & MaintenanceContinuous, year-round technical assistance for organisations third-party module libraries, ensuring they stay up-to-date, fully functional, and aligned with the latest industry standards.

Our Supported Ecosystems

Biamp | Crestron | QSC | Aurora | Kramer | AMX  

REQUEST A MODULE!

Contact us today, and a member of our team will be in touch to discuss your third party module development requirements.
Request A Module

Support & Maintenance

Our care packages ensure that customers get the support they need when they need it the most throughout the year. With three distinct support levels, and a range of cover options, clients can choose the level of cover that suits their budget and technical requirements.

Working with [ControlLabs] your software estate will be fit for purpose, delivering assurances to all your customers and allowing for greater product adoption. With a maintenance partner in place, real-time costs are avoided at a greater rate ensuring third-party compatibility, and profitability levels are kept in check.

As a trusted partner for hundreds of companies across the globe, you can 100% rely on us as we genuinely care about the support services we provide.

Care Packages

From fixed price, ADHOC support, to full SLA driven support contracts with rapid response.

ADHOC CARE

SUPPORT COVER LEVEL
Ticket Logging
Global support
Email support
Remote support (PAYG)
Standard SLA
Software updates (PAYG)
Unlimited chargeable access to the [ControlLabs] remote support desk on a SLA driven preferential (per hour), fixed price. Including technical support & development throughout the year billed on an ‘ADHOC’ basis at the end of each week.
 
Talk To Sales

CARE +

SUPPORT COVER LEVEL
24/7 Ticket Logging
Global support
Phone support
Email support
Remote support
Product Firmware Updates
1 Day Priority Development Time
8 Hour Initial Response SLA
Unlimited priority access to the [ControlLabs] remote support desk Including technical support & development throughout the year included as part of an SLA driven support contract.
Talk To Sales
Recommended

DIAMOND CARE

SUPPORT COVER LEVEL
24/7 Ticket Logging
Global support
Phone support
Email support
Remote support
Product firmware updates
Control system firmware updates
2 Day Priority Development Time
4 Hour Initial Response SLA
Next business day development time for critical issues
Our highest priority level for support, including unlimited access to the [ControlLabs] remote support desk, technical support & development throughout the year included as standard as part of our diamond level SLA driven support contract.
Talk To Sales
Care packages

COMPARISON TABLE

Explore our comprehensive support options tailored to meet the diverse needs of hardware manufacturers and integrators across the globe. 

ADHOC-CARE
Care-+
DIAMOND-CARE
Care packages
20%
of the total module cost per year
30%
of the total module cost per year
50%
of the total module cost per year
Support Desk
Worldwide support
Email support
Phone support
Live chat
Remote support
PAYG
Ticket Logging
Standard business hours
24/7/365
SLA
Initial Response SLA
Software Development
Product Firmware Updates
PAYG
1 DAY POOLED
2 DAY POOLED
Control System Firmware Updates
PAYG
PAYG
2 DAY POOLED
Priority Development Time
Diamond Priority Development Time
Guaranteed Next Business Day Development
Customer success
Yearly Health Check
PAYG
PAYG
Account manager
Talk to sales
Talk to sales
Talk to sales

*Fair use policy of 2 incoming email tickets per week for Adhoc Care, 4 email tickets per week for Care+, and 8 email tickets per week for Diamond care. **Fair use policy of 5 incoming calls per week for Care+, and 10 Incoming calls per week for Diamond care. ***Up to 5 remote support sessions per month, 20 minutes per session included in the support contract. After the 20 minute mark, and after the five sessions per month have been exceeded clients will have the option to continue the remote support at the standard chargeable hourly rate (PAYG). ‘PAYG’ refers to pay as you go, meaning services are charged at the standard daily or hourly rate and billed weekly.

REQUEST A MODULE!

Contact us today, and a member of our team will be in touch to discuss your third party module development requirements.
Request A Module

Our Supported Eco-Systems 

With a wide range of support across a number of strategically selected eco-systems across the commercial Audio Visual industry, ControlLabs Partners with hardware manufacturers and technology integrators across the globe as their trusted software development partner for commercial third-party av modules and plug-ins.

Biamp

As a Biamp Authorised Independent Programmer (BIAP) and implementation partner, [ControlLabs] joins a strategic group of companies tasked with deploying some of the most complex Biamp control and DSP solutions across the globe.

Authorized Biamp Independent Programmer | Tesiera certified | Server certified | Lux Certified | VOIP Certified | Vocia Certified | Sound Masking Configuration & Deployment

biamp-combo-1
qsyc-combo-1

QSC Q-SYS

With a dedicated QSC programming team, [ControlLabs] brings a wealth of experience to the QSYS ecosystem. Holding the highest level of certification our team of QSYS experts are here to ensure your QSC deployments have the best chance of success. From programming, to commissioning and specialist software development we’re have your back throughout each and every project.

Level 1 | Control 101 | Level 2 | Control 201 | Quantum | Seervision Certified | QSC Architect

Crestron

As a certified Crestron programming organisation, [ControlLabs] has worked tirelessly to become the go to provider for specialist Crestron programming services. From programming to UI/UX and custom module development our team takes the lead with deploying some of the most complex Crestron control and DSP solutions across the globe.

101 | 201 | 301 | Crestron Fusion Certified | Masters

crestron-combo-1
aurora-combo-1-2

Aurora Multimedia

As an Aurora Reax accredited development partner, [ControlLabs] has quickly become the premier provider of Aurora Control system programming, software development and deployment services across the UK, Europe , Africa and USA. With a team of certified Aurora programmers strategically placed across the globe, [ControlLabs] stands as the preferred Aurora software development partner for clients looking to integrate state-of-the-art Aurora control technologies.

AMX

Our AMX certification level reflects our commitment to delivering industry-leading programming expertise within the AMX ecosystem. As a leading provider of AMX programming services we ensure our team is equipped with the highest level of proficiency, highlights our capability to develop and implement advanced, custom AMX solutions tailored to the unique needs of our clients. We consistently deliver reliable, scalable, and sophisticated control systems for smart buildings, corporate environments, and beyond.

Netlinx certified | Level 1 | Level 2

amx-combo-2

Let’s talk about what [ControlLabs] can do for you..